Shipping policy

Shipping Policy

Delivery Areas

Ninja Cards currently offers delivery throughout Albania.

Shipping rates are:

• Tirana: 200 ALL
• Outside Tirana: 300 ALL

Any applicable shipping charges will be displayed during checkout.

Order Processing

Please note that submitting an order through our website constitutes an order request and does not automatically confirm the order.

We will first verify product availability before accepting and processing your order. Once your order has been accepted and prepared for shipment, you will receive the appropriate notification.

Delivery Times

Delivery times may vary depending on the destination, courier availability, weekends, public holidays, weather conditions, and other circumstances outside our control.

Any delivery timeframe provided by Ninja Cards is an estimate and is not guaranteed.

Delivery Information

Customers are responsible for providing complete and accurate shipping information, including their name, delivery address, and telephone number.

Ninja Cards is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

Receiving Your Order

Customers are responsible for being available to receive their order and for responding to reasonable delivery attempts or communications from the courier.

Customers who fail to receive or collect their orders may lose the ability to place future delivery orders with Ninja Cards.

Where applicable, the customer may also be required to cover the shipping costs associated with an unsuccessful delivery before delivery ordering privileges can be restored.

Failed or Unclaimed Deliveries

If an order cannot be delivered because the customer is unavailable, refuses the delivery, provides incorrect information, or otherwise fails to receive the shipment, the order may be returned to Ninja Cards.

Ninja Cards reserves the right to cancel unclaimed or undeliverable orders and restrict future delivery orders from customers with repeated failed deliveries.

Damaged or Incorrect Shipments

If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible after receiving the shipment, providing your order number and clear photos or other evidence of the issue.

Any return or refund request will be handled according to our Return and Refund Policy.

Contact

For any questions regarding shipping or an existing delivery, please contact us using the contact information provided on our website.